On their first day back from suspension, Amy and Jonah steel themselves for a barrage of jokes and snide comments about their sex video, while Jeff goes to extreme lengths to win back Mateo.
Jonah helps Amy get creative to stock up on supplies for her new baby, while Glenn & Jerusha take maternity pictures that inspire Dina to have her own photo shoot – art-directed by Mateo.
Amy and Jonah get combative to keep their new relationship hidden from their co-workers. Meanwhile, Glenn spirals when he learns Kelly wants to transfer to a new store, and Cheyenne struggles to organize a Cloud 9 carpool.
Amy and Mateo play dirty to win the employee costume contest after learning first prize is a paid day off; Garrett is tormented by the store's repetitive Halloween music; and Glenn fears he's being followed.
Amy and Dina both head to the hospital to give birth, but Amy has a vastly different delivery experience after discovering her health insurance has limited coverage.
Amy learns she has no maternity leave and must return to work two days after giving birth; Jonah and Garrett, convinced they can make a better pick than Glenn, interview applicants for seasonal work.
When a new Cloud 9 initiative forces employees to be friendlier to their customers, Amy ends up getting to know Jonah's parents - and learns he hasn't been completely truthful with them. The new policy also inspires Garrett and Dina to find out who can hold a smile longer.
Amy and Jonah get a taste of how the other half lives when they attend a managers' conference; Mateo unwittingly reveals a secret about himself; Garrett and Dina face the trials and tribulations of the giftwrapping station.
Glenn drives Amy crazy with a new, over the top training system. Cheyenne and Mateo brainstorm a new business, while Dina recruits Jonah to help her when she starts second-guessing her own future.
Amy and Cheyenne attend Cloud 9 Academy to advance their careers. Dina and Garrett get roped into babysitting Glenn's daughter while he childproofs his office, and Jonah and Mateo become political activists.
Corporate introduces a friendly step-tracking challenge between Cloud 9 branches, and Amy, Jonah, and Dina create a fake rivalry to inspire Store #1217's laziest employees. But healthy competition gets increasingly chaotic when the fake rivalry becomes real.
With a massive snowstorm beating down on St. Louis and an unsympathetic home office, the Cloud 9 employees and customers get snowed in, leading to escalating tensions and infighting.
Jonah and Amy's first Valentine's Day together gets derailed when Dina brings her birds to work, which also causes trouble for Garrett. Cheyenne gives Marcus a tattoo. Glenn makes videos for his daughter to watch while he's at work.
Amy jumps at an amazing career opportunity, only to run up against an exec with a major grudge against her. Jonah and Mateo help Glenn with a financial problem, while Garrett and Cheyenne struggle to spend a day without cell phones.
Amy finds herself at odds with her co-workers when some salary numbers get leaked. Dina worries that Jonah is coming between her and Amy. Mateo tries to give himself a promotion. Garrett attempts to sabotage Glenn's positive attitude.
Suspicious that people are making fun of her, Amy and Jonah spy on Cloud 9 employees through the security system. Dina tries to track down an unsanctioned Easter Bunny in the store. Glenn preps for his church's Passion play.
Jonah struggles to find his place at Amy’s daughter Emma’s quinceañera, while Dina proves very popular with some teenage boys. Cheyenne and Mateo are obsessed with seeing Amy cry.
Despite Dina’s protests, Amy lets Glenn’s pastor host an Earth Day booth at the store, but things quickly unravel when Glenn won’t recognize Amy’s authority. Jonah spearheads Cloud 9’s green initiative, but is met with apathy from his coworkers.
Dina agrees to play the bad guy when corporate forces Amy to cut everyone's hours. Meanwhile, Jonah and the other employees play an elaborate game of laser tag with the store's new scanners, and Mateo makes a startling discovery about Marcus.
When a photo of a mess at store 1217 goes viral, Amy and Jonah try to use it to their advantage, while Dina starts hunting for the anonymous tweeter. And with money tight now that their hours have been cut back, Mateo, Cheyenne, Garrett, and Glenn sell their personal items in the store.
Amy and Dina visit Cloud 9 corporate to fix problems caused by Sandra's misguided activism, while Jonah tries to sabotage an employee meeting and Garrett tries to prove to his co-workers that he's a good person.
Amy and Jonah find themselves on opposing sides as corporate tries to win over employees by showering them with treats. But when the company's tactics grow more extreme, everyone must band together to save one of their own.