What happens when we die? It’s a question everyone has asked, since the beginning of time. But when Eleanor Shellstrop dies tragically, she finds out that the afterlife is amazing; full of frozen yogurt, soulmates, and wonderful people who have done incredible things with their lives. It is absolutely perfect. The only problem is Eleanor isn’t supposed to be in The Good Place. In fact, her life decisions wouldn’t have even gotten her close. But due to a clerical error, she’s been given someone else’s reward and now has to struggle with being good in order to make sure her secret isn’t discovered.
Newly-deceased Eleanor Shellstrop is sent to the Good Place, but only by mistake; Eleanor is determined to become a better person in her afterlife with help from friends Chidi and Janet; Eleanor tries to prove to Chidi that she's worthy of his help.
Eleanor tries to prove to Chidi that she is worthy of his help. Meanwhile, Tahani and Jianyu try to help Michael feel better about the unknown flaw in his Neighborhood.
Chidi begins formally teaching Eleanor about ethics, and lesson No. 1 is: be kind to your neighbor. Michael and Janet help Chidi find a new, exciting hobby.
Eleanor's eagerness to learn ethics from Chidi becomes the full-time job he never wanted. Meanwhile, Michael and Janet focus their attention on a Neighborhood emergency.
Eleanor is enlisted to help Michael with an important task that could determine her fate in the Good Place. Meanwhile, Chidi agrees to be the third wheel in an effort to help out his friend.
Michael faces a challenge when he tries to resolve an unprecedented situation. In addition, Chidi makes a connection, to Eleanor's chagrin, and a different side of Janet emerges.
Eleanor makes a surprising personal discovery. Meanwhile, Michael tasks an indecisive Chidi with coming to an important decision and Jianyu makes a big announcement.